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Troubleshooting

I created my account but itogai looks empty, or my TrustRings aren’t showing.

itogai builds your network from the sources you bring in, so an empty view usually means a source isn’t connected yet or is still being read.

Written By Mauricio Suarez

Last updated About 1 hour ago

itogai builds your network from the sources you connect or upload. If nothing is connected yet, or a connection didn’t finish, your TrustRings™ stay empty. Check Settings, Connected accounts: each source shows its state, and you can choose Sync now or Reconnect. Then open TrustRings and choose Get Recommendations. If it still looks empty, write to support@itogai.com with the email on your account and what you see.