How can I contact itogai for help?

Start with the help center at help.itogai.app, which answers the common questions in English and Spanish. Inside itogai, Chat with support in the sidebar opens a conversation with the team, and outside the team’s hours the chat says so and keeps your message. You can also write to support@itogai.com or help@itogai.com: both reach the same queue, a person reads everything, and no request is answered by a system alone. Whichever way you write, a person answers within one business day (Monday to Friday, excluding United States federal holidays, US Eastern Time), and requests are ordered by severity, never by plan. Include the email on your account, what you were trying to do and what happened, the page address, when it happened with your time zone, and a screenshot if you have one. Billing goes to billing@itogai.com, privacy requests to privacy@itogai.com, and security reports to legal@itogai.com. Service status is at itogai.app/support.